Refund policy

Our policy lasts 30 days and we only replace items if they are defective or damaged. That's why you must verify your products when you receive them. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

STEPS
Send us an email at info@premiumpartsqc.com
Mail your product to: 617, rue des Érables, Saint-Elzéar QC G0S 2J2, Canada.

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You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.